ARCS Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE OUR SERVICES. If you do not agree to the terms of this Privacy Policy, our Website Use Policy, and our Terms of Service, do not visit our Website or access our Services.

BY USING THE WEBSITE, YOU INDICATE THAT YOU ACCEPT THIS POLICY AND AGREE TO ABIDE BY IT. YOUR REMEDY FOR DISSATISFACTION WITH THE WEBSITE OR ITS CONTENTS IS TO STOP USING THE WEBSITE.

We reserve the right, in our sole discretion, to change the terms of this Privacy Policy at any time. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all terms of our Privacy Policy.

We are ARCS, LLC, 8 The Green, Suite 17698, Dover, DE 19901 (referred to as “us,” “our,” “we,” “Company,” “arcsconnect.com”). We are committed to protecting and respecting your privacy. This Privacy Policy describes the types of information we may collect from you or that you may provide to us when you visit our Websites and access our Content and Services.

This Privacy Policy applies to information we collect:
(i) through our Services,
(ii) in text and electronic messages between you and our Services, and
(iii) via mobile applications you download from our Websites, which provide dedicated non-browser-based interactions between you and our Services.

This Privacy Policy does not apply to any information collected by us offline or via third-party sites that may be accessed through hyperlinks on our Services.

Your Privacy Matters
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

If you have questions or complaints regarding our privacy policy or practices, please contact us at [email protected]. You must include your name, the name of your company (if applicable), the alleged privacy violation, and your contact information when you contact us. You must place "Privacy Administrator" in the subject line of your email. We will respond to your request within thirty (30) days of receiving it. Any dispute resolution process shall be conducted in English.

 

By accessing or using our Services, you agree to this Privacy Policy.

Please read the information below:

 

Information we collect about you

1. Information we collect about you
2. Where we store data
3. How we use your information
4. Essential Communications
5. Disclosure of your information
6. Updating or correcting your personally identifiable information
7. Canceling your account or deleting your personally identifiable information
8. Choices regarding control of your personally identifiable information
9. Information related to data collected through the arcstofreedom.com platform service
10. Data Security
11. Cookies
12. Mobile Analytics
13. Links to third party web sites and advertisers
14. Notice to California residents
15. Changes to this Privacy Policy
16. Communities, forums, chat rooms, and message boards
17. Social Media features
18. Gift Certificates
19. How do you contact us with questions?
    
    

1. INFORMATION WE COLLECT ABOUT YOU

We collect several types of information about visitors and/or users of our Services. We may collect this information either directly when you provide it to us or automatically as you navigate through the Websites or App.

 

(a) Personally Identifiable Information

‘Personally Identifiable Information’ refers to information by which you may be personally identified, such as your name, email address, telephone number, mailing address, or affiliated institution or organization. We will collect and process such data about you when you register for Services/create an account, subscribe to a newsletter, submit feedback, fill out a survey, or send us a communication. When ordering products or services on the Websites or App, you may also be asked to provide a credit card number and other payment-related information.

You may also provide information to be published or displayed (“posted”) on public areas of the Websites (such as blogs, forums, message boards, and the like) or transmitted to other users of the Websites using ‘sharing’ features (collectively, “User Contributions”). Your User Contributions are posted and transmitted to others at your own risk. We cannot control the actions of other users of the Websites with whom you may choose to share your User Contributions. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

We may also collect your Internet Protocol (‘IP’) address. We use your IP address to diagnose problems with our servers, software, to administer our Services, to monitor or limit login access of our Services, and to gather demographic information.

We do not collect more Personally Identifiable Information than is reasonably necessary to participate in an activity on the Websites.

SMS Privacy
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and vendors who assist us in the delivery of text messages.

 

COPPA (Children's Online Privacy Protection Act)

We do not knowingly solicit data from or market to children under 18 years of age. Accessing the Services by minors is prohibited by the Company. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

 

(b) Non-Personally Identifiable Information

We may collect, or our third-party ad server and/or content server may collect, certain Non-Personally Identifiable Information, that does not by itself identify a specific individual. Such information tells us about your equipment, browsing actions, the resources that you access and use through the Services, your operating system, and browser type.

Our third-party ad servers will provide us with a summary, but not individual reports, that will tell us how many ads were presented and clicked upon at our Websites. The information that we collect automatically is ‘statistical’ in nature. It helps us to deliver a better and more personalized service to users, by enabling us to estimate usage patterns, customize our Services according to your individual preferences, and speed up your searches.

 

(c) Device Information

When you download our App and use our Services, we automatically collect information on the type of device you use and the operating system version, so we know the best application version to provide you with.

2. WHERE WE STORE DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our service providers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services.

By submitting your personal data, you agree to this transfer, storing, or processing. arcsconnect.com will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. To learn more about the Safe Harbor program, visit http://www.export.gov/safeharbor/.

SMS Privacy

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and vendors who assist us in the delivery of text messages.

Usage Restrictions Outside the United States

All features, products, and Services available on the Website are PROHIBITED FOR ACCESS AND USE OUTSIDE OF THE UNITED STATES.

If you choose to access the Site from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. Although the Website may be accessible worldwide, the Company makes no representation that materials on the Website are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited.

Those who choose to access the Website from other locations do so at their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with the Services is void where prohibited.

3. HOW WE USE YOUR INFORMATION

We use information held about you in the following ways:

• To ensure that content from our Services is presented in the most effective manner for you and for your computer or mobile device.
• To provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.
• To allow you to participate in interactive features of our Services, when you choose to do so.
• To notify you about changes to our Services.
• To deliver SMS messaging services you have opted into, including reminders, updates, and other relevant communications.

SMS Privacy

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and vendors who assist us in the delivery of text messages.

Contact Form Usage

If you use the "Contact Us" form on our site, we will respond to your inquiry by electronic means and will retain the information you provide for a reasonable period after your request has been fulfilled, in order to ensure proper follow-up and improve our services.

4. ESSENTIAL COMMUNICATIONS

As part of our commitment to providing high-quality services, certain communications are essential for the delivery of our programs and services. By registering for ARCS services, you agree to receive the following essential communications:

Zoom Meeting Links: Necessary for accessing ARCS Groups and other live online sessions.

Account and Service Updates: Information related to your registration, account management, and participation in ARCS services.

Important Notices: Critical updates or changes that may affect your access to ARCS programs.

These communications are integral to the proper functioning of our services and are considered necessary for service delivery. As such, they cannot be opted out of unless you cancel your registration and discontinue the use of ARCS services.

We ensure that all essential communications are limited to service-related purposes and comply with applicable laws and regulations, including those in the United States, Canada, and the European Union. For more details on how we process and protect your data, please see the sections on How we use your information and Essential Communications in this Privacy Policy.

5. DISCLOSURE OF YOUR INFORMATION

We may share your Personally Identifiable Information with third parties only in the ways that are described in this Privacy Policy.

We do not sell, trade, rent, or disclose your information to others, except as provided herein:

(a) We provide some of our Services through contractual arrangements with service providers and other third parties. We and our service partners use your Personally Identifiable Information to operate our Websites and to deliver Services. For example:

• We must release your payment information to the bank to confirm payment for products and services purchased on our Websites.
• We provide order information to third parties that help us deliver the Services.
• We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and vendors who assist us in the delivery of text messages.

(b) We will disclose Personally Identifiable Information in the following circumstances:

1. If it is required by law enforcement or judicial authorities, or to cooperate with a law enforcement investigation.
2. If we have a good faith belief that we are required or permitted to do so by law or legal process.
3. To protect the rights, reputation, property, or safety of arcsconnect.com or others.
4. To defend or enforce our rights or your obligations.
5. If the disclosure is required by mandatory professional standards.
6. To a selected third party with whom we affiliate, provided it is directly related to providing you Services and does not violate this Privacy Policy.
7. If we are under a duty to disclose or share your Personally Identifiable Information in order to enforce or apply any contracts or agreements that may exist between you and us, including this Privacy Policy, Terms of Service, and our Website Use Policy. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
   
   

(c) In the event that arcsconnect.com decides to sell all or part of its stock or assets or enter into a merger, we reserve the right to include Personally Identifiable Information and Non-Personally Identifiable Information among the assets transferred to the acquiring or surviving company.

(d) We may provide Non-Personally Identifiable Information about our customers’ sales, traffic patterns, and related Website information to third-party service providers, affiliates, platforms, and advertisers.

Important Note Regarding SMS Information:
We will not sell or share your opt-in to an SMS campaign with any third party for promotional or marketing purposes unrelated to providing you with Services. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide messaging services but only for purposes directly related to fulfilling the Services.

If you have any inquiries regarding our privacy practices, please contact us directly at [email protected].

6. UPDATING OR CORRECTING YOUR PERSONALLY IDENTIFIABLE INFORMATION

You may change any of your Personally Identifiable Information online by logging in at www.arcsconnect.com. You may also access, change, request deletion of, and/or correct your personal information by contacting us at [email protected]. You must include your name, address, email address, and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such a request.

We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed and request that we no longer contact you; however:

1. Because we keep track of past transactions for as long as is reasonably necessary, we cannot delete information associated with past transactions.

1. It may be impossible to completely delete your information without retaining some residual information because of backups.
   
   

Important Note Regarding SMS Information:
We will not sell or share your opt-in to an SMS campaign with any third party for promotional or marketing purposes unrelated to providing you with the Services. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide messaging services but only for purposes directly related to fulfilling the Services.

7. CANCELING YOUR ACCOUNT OR DELETING PERSONALLY IDENTIFIABLE INFORMATION

If you are a Subscriber of one of our Websites, you can pause or cancel your account at www.arcsconnect.com. If you wish to cancel your account or request that we no longer use your information to provide you Services, you can also contact us at [email protected]. You must include your name, address, email address, and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such a request.

Even in the event that you wish to cancel your account or request that we no longer use your information to provide you Services:

1. We will retain your information for as long as your account is active or as needed to provide you Services.

1. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Because we keep track of past transactions for as long as is reasonably necessary, we cannot delete information associated with past transactions. Additionally, it may be impossible to completely delete your information without retaining some residual information due to backups.

Important Note Regarding SMS Information:
We will not sell or share your opt-in to an SMS campaign with any third party for promotional or marketing purposes unrelated to providing you with the Services. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide messaging services but only for purposes directly related to fulfilling the Services.

8. CHOICES REGARDING CONTROL OF YOUR PERSONALLY IDENTIFIABLE INFORMATION

You can access some of the information that we collect about you. For example, by logging in at www.arcsconnect.com, you can access certain Personally Identifiable Information, such as your username and email address.

With respect to your communication preferences, you can unsubscribe and opt out of all communication by canceling your account or by following your email provider's internal instructions. Even if you opt out of our newsletter or other email transmissions, we will retain your information as long as your account is active or as needed to provide you with the Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as reasonably necessary, we cannot delete information associated with past transactions. Additionally, it may be impossible to completely delete your information without retaining some residual information due to backups.

We do not send unsolicited commercial emails (“spam”). If you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may contact you electronically with information about goods, products, or services that we believe may interest you.

If you wish to opt out of such offers or information, you can contact us at [email protected]. Please include your name, address, email address, and telephone number. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days.

Even if you opt out of offers or information from us and our partners, we will retain your information as long as your account is active or as needed to provide you with the Services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as reasonably necessary, we cannot delete information associated with past transactions. Additionally, it may be impossible to completely delete your information without retaining some residual information due to backups.

You may be required to cancel your ARCS Connect Membership and/or Subscription to opt out of certain transmissions if they are integral to receiving the Services. For instance, we may not provide an opt-out option for essential non-commercial communications, such as Service-related emails, SMS transmissions, or phone calls (e.g., emails allowing access to subscribed portions of the Website or group notifications). You can always opt-out of SMS communications by replying STOP to any SMS Message. Reply STOP to unsubscribe, START to resume, and HELP for support.

You also have choices regarding cookies, as described below. By modifying your browser preferences, you can choose to accept all cookies, be notified when a cookie is set, or reject all cookies. If you choose to reject all cookies, some parts of our Websites may not function properly.

Important Note Regarding SMS Information:
We will not share your opt-in to an SMS campaign with any third party for promotional or marketing purposes unrelated to providing you with the Services. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide messaging services, but only for purposes directly related to fulfilling the Services.

9. INFORMATION RELATED TO DATA COLLECTED THROUGH THE ARCSCONNECT.COM PLATFORM SERVICE

For certain services, arcsconnect.com collects information under the direction of its Multi-Use Subscribers.

Multi-Use Subscriber: An individual, entity, organization, or institution that subscribes to the Services for use by its constituents, who may include employees, students, faculty, administration, residents, clients, patients, or other end users, etc. (collectively referred to as “Authorized End Users” under a “Multi-User Subscription”).

In this respect, we sometimes act as a data processor and have no direct relationship with the individuals whose Personally Identifiable Information our Website processes. An individual who seeks to access, correct, amend, or delete data should direct their query to the relevant Multi-Use Subscriber. If the Authorized End User makes a request to us to remove the data, we will respond to their request within thirty (30) days of receiving it.

The Website will retain Personally Identifiable Information we process on behalf of our Multi-Use Subscribers for as long as needed to provide services to our Multi-Use Subscribers. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as reasonably necessary, we cannot delete information associated with past transactions. Additionally, it may be impossible to completely delete your information without retaining some residual information due to backups.

Important Note Regarding SMS Information:
We will not sell or share your opt-in to an SMS campaign with any third party for promotional or marketing purposes unrelated to providing you with the Services. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide messaging services, but only for purposes directly related to fulfilling the Services.

10. DATA SECURITY

All information you provide to us is stored on the servers and platforms of our service providers (through whom we provide our Services via contractual agreements), our partners, and other third parties. These service providers, partners, and third parties are responsible for keeping your information safe on their respective servers.

We will not sell or share your opt-in to an SMS campaign with any third party for promotional or marketing purposes unrelated to providing you with the Services. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide messaging services, but only for purposes directly related to fulfilling the Services.

We are not responsible for the privacy practices of any service provider, partner, or other third-party sites and platforms, or other services operated by third parties that are linked to or integrated with the Services, nor for the privacy practices of third-party online advertising companies. When you access the Services, leave the Services via such a link, or in any way access a third-party application or click on an advertisement, you should check the applicable privacy policy of the third-party platform to determine, among other things, how they will handle any Personally Identifiable Information or other information they may collect from you.

Any payment transactions will be encrypted using Secure Sockets Layer (SSL) technology. To make online purchases, you must use an SSL-enabled browser to protect the confidentiality of your personal and payment information while it is transmitted over the internet.

Access to your account is available through your provided email address and a password either selected by you or provided by us via electronic means. You should not divulge your password to anyone and should ensure you use a secure web browser. We cannot be held accountable for activity that results from your neglect to safeguard the secrecy of your password and username. If you share a computer with anyone, you should always log out of your account after you are finished to prevent access to your information from subsequent users of that computer.

Please notify us as soon as possible if your username or any password (either selected by you or provided by arcsconnect.com) is or has been compromised by immediately emailing [email protected]. Please include your name, address, telephone number, and email address when you contact us, and place “Privacy Administrator” in the subject line of your correspondence, if contacting us via email.

Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that:

1. There are security and privacy limitations of the internet that are beyond our control.

1. The security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed.
2. We shall have no liability to you or any third party for loss, misuse, disclosure, or alteration of such information.
3. Any such information and data may be viewed or tampered with in transit by a third party.

In the unlikely event that we believe the security of your Personally Identifiable Information in our control may have been compromised, we will notify you as promptly as possible under the circumstances. To the extent we have your email address, we may notify you by email, and you consent to our use of email as a means of such notification.

If you prefer for us to use another method to notify you in this situation, please email us at [email protected] with the alternative contact information you wish to be used. Please include your name, address, telephone number, and email address when you contact us, and place “Privacy Administrator” in the subject line of your email.

11. COOKIES AND OTHER TECHNOLOGIES

When you use our Websites, we may use cookies and other technologies to facilitate and customize your use of our Services.

What is a cookie?

A cookie is a small data text file that a website stores on your computer or mobile device (if your web browser permits) and can later retrieve to identify you to us. Cookies make your use of the Websites easier and help the Websites run more smoothly.

The use of cookies by our partners, affiliates, tracking utility companies, and service providers is not covered by our Privacy Policy. We do not have access to or control over these third-party cookies. Our partners, affiliates, tracking utility companies, and service providers may use session ID cookies to make it easier for you to navigate our Websites, subscribe to our Services, access and use our Services, and utilize other features.

Managing Cookies

You can disable and/or delete all types of cookies by using your browser settings. Cookies are generally easy to disable and/or delete, but the process varies by browser. The “help” function within your browser should guide you on how to do this. Alternatively, you may close your browser and search for terms such as “cookie folder,” “cookie manager,” or simply “cookie.” Please also visit www.allaboutcookies.org for more information about cookies and how to disable them. If you choose to disable cookies, our Websites may not recognize you, and you may not have access to all portions of the Websites.

What are clear gifs?

Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Website users. Unlike cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence.

We may partner with third-party ad networks to manage our advertising. As part of their services, these networks may use cookies and clear gifs. We, along with our third-party ad server, may collect and use your IP address and certain Non-Personally Identifiable Information, such as your browser type, the server your computer is logged onto, the area code and zip code associated with your server, and whether you responded to a particular advertisement.

Opting Out of Targeted Ads

If you wish to opt out of having this information used for the purpose of serving you targeted ads, you may contact us at [email protected]. You must include your name, address, email address, and telephone number when you contact us. Please place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such a request.

You may be required to cancel your Subscription to opt out of targeted advertising. Please note that opting out of targeted advertising does not mean you will no longer see advertisements; you may continue to receive generic ads.

Retention of Data

Even if you opt out of targeted advertising, we will retain your information for as long as your account is active or as needed to provide you with Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, we cannot delete information associated with past transactions. Additionally, it may be impossible to completely delete your information without retaining some residual information in backups.

12. MOBILE ANALYTICS

We may use mobile analytics software to better understand the functionality of our mobile software on your device. This software may record information such as:

• How often you use the App
• Events that occur within the App
• Aggregated usage data
• Performance data
• The location from which the App was downloaded

We will not sell or share mobile information, including analytics data, with third parties for promotional or marketing purposes. However, we may share your Personal Data, including analytics data, with third-party vendors who assist us in maintaining, improving, and delivering our services. These vendors include, but are not limited to, platform providers, mobile analytics service providers, and other partners who help ensure the proper functioning and enhancement of the App.

By using the App, you consent to the collection and use of this data in accordance with this Privacy Policy. Should you have any concerns about the collection of mobile analytics data, you may contact us at [email protected]. Please include your name, address, email address, and telephone number in your correspondence, and place “Privacy Administrator” in the subject line of your email.

13. LINKS TO THIRD PARTY WEBSITES AND ADVERTISERS

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Our Websites may contain hyperlinks to third-party websites, which may collect, use, and disclose information in ways different from those described in this Privacy Policy. We are not responsible for the collection, use, or disclosure of information collected through these third-party websites, and we expressly disclaim any and all liability related to such collection, use, or disclosure. We recommend that you carefully read the privacy policies of the third-party websites you visit to understand how they collect, use, and protect your information.

Additionally, third-party companies that place advertisements on our Websites may collect information about you when you view or click on their advertisements through the use of cookies or other tracking technologies. While we cannot control this collection of information, ARCS will not share your SMS opt-in status, mobile information, or Personally Identifiable Information with these advertisers or any other third parties for promotional or marketing purposes.

If you have questions about the information collected by these advertisers, you should contact them directly. Should you have any concerns regarding third-party links or advertisements on our Websites, please contact us at [email protected]. Please include your name, address, email address, and telephone number in your correspondence, and place “Privacy Administrator” in the subject line of your email.

14. NOTICE TO CALIFORNIA RESIDENTS - CALIFORNIA PRIVACY RIGHTS

If you are a California resident and have provided us with Personally Identifiable Information, California law grants you the right to request and receive from us, once per calendar year, information about how we have shared your Personally Identifiable Information with third parties for their direct marketing purposes. If applicable, such information would include a list of names and addresses of all third parties with whom such information was shared during the prior calendar year, as well as a list of the categories of Personally Identifiable Information shared.

You may make such a request by contacting us at [email protected]. You must include your name, physical mailing address, and email address in your correspondence. Please also include your telephone number whenever possible. Place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving it.

We do not sell or share your Personally Identifiable Information, including mobile information or SMS opt-in status, with third parties for promotional or marketing purposes. Any Personally Identifiable Information shared with third parties is solely for purposes related to providing you with our Services (e.g., platform providers, phone companies, or vendors assisting with our messaging services). These third parties are obligated to keep your information secure and confidential and use it solely as directed by ARCS.

If you have received communications from any third party and wish to stop, you should contact those entities directly. If you decide that you no longer want a third party to use your Personally Identifiable Information, you may also contact us for assistance.

Even if you request information about how to exercise your third-party disclosure choices or other rights afforded under California law, we will retain your information for as long as your account is active or as necessary to provide you with our Services. We retain and use your information as required to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. Additionally, it may be impossible to completely delete your information due to residual information in backups.

15. CHANGES TO THIS PRIVACY POLICY

It is our policy to update this Privacy Policy as necessary and post any changes directly on this page. You are responsible for periodically visiting our Website and reviewing this Privacy Policy to check for any changes. The date the Privacy Policy was last revised is identified at the end of this policy.

We will not sell or share your mobile information, including SMS opt-in or consent status, with third parties for promotional or marketing purposes. Any updates to this Privacy Policy will not alter our commitment to protecting your privacy. We may share your Personal Data, including SMS opt-in or consent status, with third parties only as necessary to provide you with our messaging services (e.g., platform providers, phone companies, or other vendors who assist in delivering text messages).

Your continued use of the Services after such modifications will constitute your:

• (a) Acknowledgment of the modified Privacy Policy, and
• (b) Agreement to abide and be bound by the modified Privacy Policy.
  
  

If you have any questions about changes to this Privacy Policy, you can contact us at [email protected]. Please include “Privacy Administrator” in the subject line of your email.

16. COMMUNITIES, FORUMS, CHAT ROOMS, MESSAGE BOARDS, AND ZOOM MEETINGS

If you choose to disclose Personally Identifiable Information on communities, message boards, forums, chat rooms, or similar areas accessible via the Websites, please be aware that such information, along with any information disclosed in your communications, can be collected and used by third parties. This may result in unsolicited messages or contact from third parties.

ARCS Zoom Meetings are designed to foster a safe and supportive environment. However, ARCS prohibits members from disclosing their personal contact information (such as phone numbers, email addresses, or physical addresses) during Zoom Meetings. This requirement is in place to protect your privacy and maintain the integrity of the ARCS community.

Should a member fail to comply with this requirement and disclose their personal information in a Zoom Meeting, ARCS is not responsible for any consequences resulting from such disclosure. We strongly encourage all members to exercise caution and adhere to this policy to ensure their personal safety and privacy.

You acknowledge that any submissions to chat rooms, Zoom Meetings, or other public areas on the Websites are accessible to others in the group. If you do not wish for your comments or information to be viewed by others, you are advised not to share personal information in these spaces. Ultimately, you are solely responsible for all activity conducted by you via communities, forums, message boards, chat rooms, Zoom Meetings, and similar areas. Please exercise caution and act responsibly whenever you are online or participating in interactive sessions.

We may or may not be able to control the removal of your personal information from our blog, community forum, or other areas of our Website that are accessible by third parties. In some cases, you may need to cancel your Subscription to achieve the removal of your personal information from such areas.

To request the removal of your personal information from our blog, community forum, or other public areas of our Website, you can contact us at [email protected]. Please include your name, address, email address, and telephone number when contacting us. Be sure to place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving it.

Even if you request the removal of your personal information from our blog, community forum, or other public areas, we will retain your information as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as reasonably necessary, it may be impossible to completely delete your information without retaining some residual information due to backups.

17. SOCIAL MEDIA FEATURES

Our Websites may include Social Media Features and Security Features, including but not limited to Facebook features and links, Twitter feeds and links, “Add This” buttons, or other interactive mini-programs that run on our Websites. These features may collect information such as your IP address, the pages you visit on our Websites, and may set cookies to enable the features to function properly.

Social Media Features and Security Features are either hosted by a third party or hosted directly on our Websites. Your interactions with these third-party features are governed by the privacy policies of those third parties. We strongly encourage you to review the privacy policies of any third-party service providers to understand how they collect, use, and share your information.

We want to reiterate that ARCS will not sell or share your Personally Identifiable Information, including opt-ins to SMS campaigns, with third parties for promotional or marketing purposes unrelated to providing our Services. However, we may share your information, including your SMS opt-in or consent status, with third-party vendors who assist us in providing our messaging and social media services, including but not limited to platform providers and phone companies.

As always, if you have any questions about how your information is used in connection with these features, please contact us at [email protected]. We are committed to transparency and to ensuring your privacy is respected while engaging with ARCS and our associated services.

18. GIFT CERTIFICATES

ARCS does not offer gift certificates. Each Subscriber must meet the following requirements:

• Be an individual.
• Be an independent subscriber.

If you have any questions regarding subscriptions, please contact us at [email protected].

19. HOW DO YOU CONTACT US WITH QUESTIONS?

If you have any questions about this Privacy Policy, the practices of, or your dealings with our Websites, please contact us at [email protected]. You must include the following information when you contact us:

• Your name
• Your physical address
• Your email address
• Your telephone number

You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such a request.

LAST REVISED: December 03, 2024